FAQ

Instructions


FAQ


Configuration


I have paid but no credits have been added to my account

If you have paid and no credits are added to your account please follow these steps

I've paid by credit card

Please send us a copy of your bank statement showing this transaction and the matching Order ID.

I've paid by bank

Please note it can take up to 7 business days before your account is topped up.

Please send us a copy of your bank statement showing this transaction and the matching Order ID.


Payment